Ahh, Information Operations, we miss you

Editor:  Without a bit of irony Defense One wrote a puff piece on SOCOM’s desire to “understand and influence populations” (among other things) without once mentioning the nearly 30 year old effort within DoD to internalize just this thing through a body of ideas and doctrine titled:  Information Operations.  No surprise since the Department itself is now trying to discard the entire idea of IO as a study of human decision-making, renaming what’s left as Information Warfare and giving it all to the cyber operators which are to actual human decision-making as my local car mechanic is to neurosurgery.  Overboard with my analogies?  Perhaps, but it’s hard to understand why the Department of Defense has fallen so far when it comes to integrating the information environment into its thinking, planning and execution.  No, AI is not the answer to understanding how humans make decisions and carrying out activities to influence that whether it’s in the mind of the enemy commander or in the minds of the population that can influence the outcome of a military operation.
SOCOM should instead be doubling down on hiring and recruiting more people that speak multiple languages and believe that understanding the cultural context of conflict is more important that trying to write software to mimic human behavior.

A new SOCOM office is pursuing tools to understand and influence populations, clear rooms with robots, and spot new forms of jamming.

When Gen. Richard D. Clarke was leading special operations forces in Afghanistan years ago, he spent 90 percent of his time thinking about moving and shooting — “the raid, the mission, the kill-capture mission, the destruction of enemy forces,” Clarke said last week at the annual SOFIC conference. But when he returned to Afghanistan last year as the commander of U.S. Special Operations Command, he found that U.S. leaders were focusing most of their mental energy on information.

Commanders now spend about 60 percent of their time mulling what the Taliban and the Afghan population are thinking, and how U.S. actions might influence that, Clarke said. “As we look at the info space and in our fight for competition…working in the information space can have the greatest impact in the coming years.”

Clarke said AI will play a big role in SOCOM’s future information-warfare efforts. This summer, the command will stand up a new office to harness AI for language translation, scanning captured laptops and cellphones, collating and countering Taliban messaging, and more.

“How can I, in real-time, sense what the enemy is stating publicly so we can counter that messaging,” he said, “so we can see what they’re working in the Twittersphere, or what they’re working in the information environment so that we can respond in real-time at the speed of relevance.”

That social information will also play a role in tactical operations. Next year, SOCOM will launch a program to give mission commanders better AI tools, according to James Smith, the command’s acquisition executive. One part is creating visualization software that can show relevant tactical information and what Smith described as “SOF-peculiar” data, such as population dynamics, social media trends, sentiment analysis and other social points. All this should give commanders a sense of what’s happening socially and psychologically in the places that they’re operating.

Smith wants “to give our operations centers a much better feel for the operations that SOF is going to be asked to do, both the [countering violent extremism] operations but also in great power competition.”

AI may also help special operators to overcome jamming or detect new electromagnetic threats. “Wouldn’t it be great if we had some kind of machine learning that just identified anomalies in this space,” Smith said. “Maybe it’s the new radars we haven’t seen before.”

On the tactical side, AI will allow aerial and ground robots to take over more dangerous missions, Smith said. “Think of those small UAVs or ground vehicles and giving them enough AI or ML [machine learning] to be autonomous so that they can clear a building or they can clear a tunnel.”

SOCOM is working with the Joint Artificial Intelligence Center on new initiatives, Smith said. But most of the AI that they’ll be paying for will be a part of some other tool or software that they’re buying already. SOCOM is currently pursuing more than 30 efforts that include some AI and machine learning.

“We have to stop thinking about this stuff being futuristic. We have to think about it being baked in,” he said. “We have to start thinking about it being shovel-ready.”